Privacy Policy

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Display name
• Kick account information (if you sign in with Kick)
• Email address (if provided through Kick OAuth)
• Text-to-Speech messages
• Voice message uploads
• Media links
• Support requests
• Feedback

Payment Information

Payments are securely processed by Stripe. We do not store your payment card information.

Stripe may collect:

• Billing name
• Billing address
• Payment method
• Transaction information

Please review Stripe's Privacy Policy for additional information.

Kick Authentication

If you choose to sign in with Kick, we may receive:

• Kick username
• Kick user ID
• Profile picture
• Email address (if authorized)
• Other profile information you authorize Kick to share

Your Kick password is never shared with us.

Automatically Collected Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on the Service
• Log files
• Cookies

2. How We Use Information

We use your information to:

• Process payments
• Deliver TTS alerts
• Display alerts on livestreams
• Authenticate users
• Prevent fraud
• Prevent impersonation
• Moderate submitted content
• Improve the Service
• Respond to support requests
• Comply with legal obligations

3. Livestream Content

Messages, images, media, usernames, and other submitted content may be:

• Displayed publicly
• Read aloud on livestreams
• Recorded in livestream archives
• Clipped or shared by viewers
• Included in future promotional materials

Please do not submit information you wish to keep private.

4. Moderation

We reserve the right to:

• Reject submissions
• Remove content
• Refuse service
• Block users
• Refund or decline transactions when appropriate

Content that violates our Terms of Service may not be displayed.

5. Cookies

We use cookies and similar technologies to:

• Maintain login sessions
• Improve performance
• Remember preferences
• Detect fraud
• Analyze website usage

You may disable cookies in your browser, although some features may not function correctly.

6. Third-Party Services

Our Service uses third-party providers, including:

• Stripe (payment processing)
• Kick (authentication)
• Supabase (database and authentication)
• ElevenLabs (AI-generated text-to-speech)
• Cloudflare (security and performance)

These providers maintain their own privacy policies.

7. Data Security

We use commercially reasonable safeguards to protect your information, including:

• Encryption in transit
• Secure authentication
• Access controls
• Rate limiting
• Fraud detection

However, no system is completely secure.

8. Data Retention

We retain information for as long as necessary to:

• Provide the Service
• Maintain transaction records
• Resolve disputes
• Prevent fraud
• Comply with legal obligations

Expired unpaid checkout sessions may be automatically deleted.

9. Your Rights

Depending on your location, you may have the right to:

• Access your information
• Correct inaccurate information
• Delete your account
• Request a copy of your data
• Object to certain processing activities

Requests may be submitted using the contact information below.

10. Children's Privacy

The Service is not directed toward children under the age of 13. If we become aware that we have collected personal information from a child without appropriate consent, we will delete it.

11. International Users

Your information may be processed and stored in countries other than your own. By using the Service, you consent to such transfers where permitted by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date at the top of this page. Continued use of the Service constitutes acceptance of the revised Privacy Policy.

13. Contact

If you have questions regarding this Privacy Policy, please contact us at:

NerdBallerTV Live

Website: https://nerdballertv.live

Email: privacy@nerdballertv.live

For more information about our service providers, please review Stripe Privacy Policy, Kick Privacy Policy, Supabase Privacy Policy, and ElevenLabs Privacy Policy.